If you have any questions about the products on this website,
please use the following contact methods to contact customer service.
Please log in to your member account in BIG ART Online Store, and click "Order" on your personal page.
(If it does not automatically redirect to your personal page,
you can also click the human icon in the upper right corner of the browser screen to enter)
On the order overview page, click "Review" on the right to enter the order details.
Swipe down the order details and find the "Seller and Customer Order Communication" column,
where you can communicate with the customer service of the website with pictures and texts.
Service hours：weekdays 13:00~17:30
※We cannot answer questions about the artist himself.
※In order to maintain fair rights, we cannot accept reservations and reservations for goods.
※When the volume of incoming letters and inquiries is large, it will take some time to respond.
Thanks for your consideration for any inconvenience caused.